Privacy Policy

Introduction

Silybon® Office Chair (silybonn.shop) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website or make a purchase from us.

Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions by contacting us at [email protected]. By visiting our website or making a purchase, you agree to the terms of this Privacy Policy.

Information We Collect

We collect information about you in three ways: directly from your input, from your interaction with our services, and from third party sources.

Information You Provide To Us Directly

We collect information you provide directly to us when you make a purchase, fill out a form, participate in promotions, or otherwise communicate with us. This information may include:

Contact information such as your name, email address, phone number, and mailing address.
Payment information such as your credit/debit card number, expiration date, and billing address.
Account login credentials such as your username and password.
Demographic information such as your age, gender, location, and interests.
Communication content such as information you provide when you contact our customer service team.

Information Collected From Your Interaction With Our Services

We collect information about your interaction with our services using various technologies such as cookies, web beacons, and browser analysis tools. This information may include:

Log information such as your IP address, browser type, operating system, referral URLs, device information, and website usage data.
Location information such as your device’s location based on your consent where applicable.
Cookies and similar technologies to analyze trends, administer the website, track users’ movements, and gather information about our user base. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

Information Obtained From Third Party Sources

We may receive additional information about you from third party sources. This information may include:

Social media accounts if you choose to link them to your account or engage with our social media content.
Third party services that help us verify your identity or provide marketing analytics services.

How We Use Information

We use the information we collect for the following purposes:

Provide, maintain, and improve our products and services.
Process orders and purchases, fulfill and deliver products, process payments, communicate regarding orders, and provide customer service.
Send administrative information such as order confirmations, invoice notices, and password reset emails.
Respond to inquiries, comments, feedback or concerns you submit to us.
Send you marketing communications about our products and services. You can opt out of these messages at any time by clicking the unsubscribe link in the email.
Personalize your experience using our website and make product recommendations.
Detect, investigate, and prevent fraudulent transactions and other illegal activities.
Protect the rights, property, and personal safety of Silybon® Office Chair, its users, and the public.
Comply with legal obligations and assert legal claims, including enforcing our agreements and policies.
Aggregate and anonymize information to conduct analytics to improve our website and services.

We only process personal information for the purposes for which it was collected or compatible purposes. If we need to use your information for an unrelated purpose, we will notify you and obtain your consent.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We only share your information in the following circumstances:

With third party service providers. We share your information with third party vendors who help us provide services including payment processing, order fulfillment, website development, hosting, maintenance, analytics, email delivery, customer service, fraud detection, marketing, and more. They are only allowed to access or use your information to perform tasks on our behalf and are required to keep it secure.
Within the Silybon® Office Chair family of brands. We may share your information among entities under common ownership or control that operate under the Silybon® Office Chair brand for business purposes such as servicing existing purchases and making new product recommendations.
Business transfers. If we are involved in a merger, acquisition, bankruptcy, reorganization, sale of assets, or transition of service providers, your information may be sold or transferred as part of that deal. We will notify you if your personal information is subject to a business transfer and becomes subject to a different privacy policy.
Law enforcement, legal proceedings, or to exercise legal rights. We may disclose your information if compelled by subpoena, court order, or other legal procedure, or if we believe in good faith that the disclosure is necessary to prevent imminent harm, financial loss, lawsuit, or other issue involving potential legal liability for Silybon® Office Chair.
To protect the rights, property, and safety of others. We reserve the right to disclose your information if we believe in good faith that it is reasonably necessary to detect, prevent, or respond to fraud, illegal activity, abuse, harm to others, or violations of our terms of use or this Privacy Policy.

Your Choices and Rights

You have the following choices with respect to how we collect, use, and share your information:

Account information. You may update, correct, or delete your Silybon® Office Chair account at any time by logging into your account or contacting customer support.
Promotional communications. You can opt out of receiving promotional emails from us by clicking the “unsubscribe” link at the bottom of each email. You may also contact us to have your contact information removed. Even after opting out, you may continue to receive service-related communications from us.
Cookies and tracking technologies. Most browsers let you remove or reject cookies and clear locally stored data. To do so, follow the instructions in your browser settings. Please note this may compromise some functionality on the website.
Targeted online ads. You can opt out of receiving targeted ads served by some advertising networks by visiting industry opt-out pages or by utilizing platform-provided consent choice mechanisms. This does not opt you out of receiving generic ads.
Do Not Track. Your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services you visit. There is no consensus among industry participants as to how DNT signals should be interpreted, so we do not currently alter our data practices when we receive them.

You also have certain rights with respect to your personal data including:

The right to access, correct, update, or delete your personal data.
The right to object to or limit processing of your personal data.
The right to request portability of the personal data you provided.
The right to withdraw your consent at any time.
The right to complain to a supervisory authority if you believe we are in violation of applicable privacy laws.

To exercise these rights, please contact our Data Protection Officer at [email protected]. We will consider each request in accordance with applicable laws.

Data Retention

We retain personal data as long as necessary to provide our services, conduct legitimate business operations, comply with legal obligations, resolve disputes, enforce agreements, and otherwise fulfill purposes described in this policy. We will retain some data even after your account is closed to comply with legal obligations including tax, accounting, and anti-fraud requirements.

When we no longer have a legitimate need to process your information, we will securely delete or anonymize it. We periodically review our data retention policies to optimize the minimization of data retention.

Security Of Your Information

We are committed to protecting your information. To do so, we employ physical, technical, and administrative safeguards including:

Encryption of data in transit and at rest.
Restricting staff access to your personal data on a need-to-know basis.
Network monitoring and intrusion detection to protect against unauthorized access.

However, no method of transmission or storing data is completely secure. We cannot guarantee the absolute security of your information. Unauthorized entry or use, hardware/software failure, and other factors may compromise data security.

Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe your child has provided us with personal information, please contact us at [email protected] so we can delete it.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will post any changes on this page and encourage you to review updates periodically. We will provide notice of material changes by updating the Privacy Policy modification date below or by sending an email notification. Your continued use of our website or services after any change takes effect constitutes your acceptance of the new Privacy Policy.

Contact Us

If you have any questions about our Privacy Policy or data practices, please contact our Data Protection Officer at:

Silybon® Office Chair
Attn: Data Protection Officer
[email protected]

Effective Date: March 1, 2023